FAQ

Are your cookies fresh?

Each Cookie Jar cookie is individually hand-crafted and baked to perfection everyday!

We use only the finest quality ingredients in all our products, including free range eggs. 

Cookie Allergens:

All our cookies contain the following: 

Gluten - Wheat; Milk, Eggs, Soya. 

Kinder Krazy & Nutty Nutella flavours contain Hazelnuts. 

M&M Mayhem may contain traces of nuts.

 

How do I store my cookies?

Keep your cookies in an air-tight container or in the cookie box provided for optimal freshness. Cookies can be also stored in the fridge, simply re-heat and enjoy!

How many days will the cookies stay fresh for?

Our cookies, cookie cakes and cookie dough traybakes can be enjoyed for up to 5 days.

How do I reheat my cookies?

To enjoy your cookies warm, soft & gooey, place them a baking tray and into the oven for 3-4 minutes on 170-180 degrees.

When will my postal cookies arrive?

Our postal cookies are dispatched every Monday using First Class Royal Mail. Cookies will arrive within 1-3 working days.

 

Do you have Gluten Free or Vegan Options?

Not yet! But this is something that is in the works for Spring 2022. Stay posted on our social media to know our latest products!

 Do you cater for large events?

Yes! For catering/stalls, please email details about your event to  info@cookiejarlondon.co.uk.